Platform
QUIIQ platform capabilities
WhatsApp Business Platform integration, unified inbox, CRM workflows, and AI automation built for scalable customer engagement.
WhatsApp Business Platform
Official Cloud API integration for onboarding, templates, and compliant messaging.
Embedded signup and connection
Connect your WhatsApp Business Account through Meta onboarding flows from the QUIIQ dashboard.
- Meta Embedded Signup
- WhatsApp Business Account linking
- Phone number and WABA management
- Webhook and API configuration
Templates and compliance
Manage approved message templates, opt-in records, and workflows aligned with WhatsApp policies.
- Template creation and submission
- Opt-in and consent tracking
- Policy-aligned outbound messaging
- Quality rating awareness
CRM and team inbox
Shared workspace for contacts, conversations, assignments, and history.
Unified inbox
Route WhatsApp conversations to the right teammate with full message history and context.
- Shared team inbox
- Assignment and ownership
- Contact profiles and tags
- Conversation search and filters
Team collaboration
Coordinate support and sales handoffs without losing context across channels.
- Internal notes and mentions
- Role-based access
- Workload visibility
- Activity and audit trail
Automation and AI
Assistive workflows that help teams respond faster while staying in control.
AI-assisted replies
Suggested responses, routing, and automation with human review where you need it.
- Suggested reply drafts
- Intent-based routing
- Knowledge-aware responses
- Human approval workflows
Workflow automation
Build rules and automations tailored to your support and sales processes.
- Trigger-based automations
- Follow-up sequences
- CRM field updates
- Integration hooks (roadmap)
Want to see these capabilities in a live walkthrough?
Book a demo to review WhatsApp integration, inbox workflows, and what is available in early access today.
Book a demo