Support

We are here to help

Our team supports QUIIQ customers with onboarding, integrations, billing, and technical questions.

Product support

Contact us at support@quiiq.com for product, onboarding, and integration help.

Use contact form

Billing and payments

Invoices, cancellations, refunds, and payment issues for QUIIQ (billed by TICCO): billing@ticco.in.

View refund policy

Support hours

Monday to Friday, 9:00 AM to 6:00 PM IST, excluding Indian public holidays. We aim to respond within one business day.

What to include in your request

  • Your full name and role
  • Account email on QUIIQ
  • Organization or workspace name
  • Clear description of the issue
  • Steps to reproduce, if applicable
  • Screenshots or error messages
  • Browser, device, or app version

Do not include passwords, payment card numbers, or other sensitive credentials in support emails.